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National Multi-Channel 

Customer Service & Support Contact Center


24/7 Live Phone Support

CTO

Providing the best call answering services with our professional and caring, Live Agents, who will process your office's incoming business telephone calls. A message is taken and then delivered via SMS, Fax, Email or Telephone.

24/7 Live Chat Support

CEO

Live Chat Support through your website. Your customer clicks the link on your site and they're directly connected to one of our knowledgeable, LIVE Customer Support Agents who can provide them with valuable assistance and could turn a site visitor into a customer!


24/7 Email Support

Senior Architect

Our Experienced Customer Support Team will answer your customer's questions, and or process support tickets via Email or your company's  *Social Media account.


(*social media support is coming soon.)




Our Blog

An ongoing series of informational entries

"Live" Chat & Email Support

Chat Customer Service & Support

Our Chat Support Staff are available 24 hours a day to answer your customer's questions and concerns.

When you enable our Chat on your website and/or Facebook page, your customers have an immediate direct line to a "Live Agent" who will process their chat call.

"Live" US Based Support Agents

Telephone Customer Service & Support

Our support staff are skilled, compassionate, professional and discreet. We treat each communication with care, and process with smooth delivery to it's destination.

With over 30 years of Customer Service and Support experience, our team of US Based Telephone Support Agents are prepared to be at your service immediately!!

Can You Answer YES to Any of These Questions??

  • Are you Paying Too Much with your Answering Service or Call Center?
  • Are you unsatisfied with the level of Customer Service your current Answering Service is delivering?
  • Are you losing money because you are missing phone calls?
  • Are you selling products but have no one to handle your customers?
  • Are your business phones ringing off the hook and you need help?
  • Are you concerned about the cost of hiring office staff to man your phones?
  • Do you have a Company Website but need someone to handle your Chat Support?
  • Are your callers complaining about long wait times and not being able to speak with a Live person?

**If you answered YES to any of these questions than CALL US NOW! **

1-425-616-0883

Features included with our services & Add-Ons:

  • 24 Hour Support-Answer your Business Calls and Chats 24 hours a day/7 days a week (Or as needed)
  • 24 Hour Contact Center Support-Provide your customers with detailed information; Specials, pricing, location, hours, take orders, schedule appointments etc...
  • Customer Follow Up Services
  • Delivery of your messages via Email, Fax, SMS and/or Phone
  • SECURED HIPAA Compliant Messaging
  • Professional Custom Greeting
  • Call/Chat Reports
  • Customized Call Script
  • Customized IVR Menu
  • *Voicemail
  • *Call Recording
  • Music On Hold
  • *Commercial/Advertising On Hold
  • *Video Conferencing...Coming Soon!
  • *Customer Portal- Have access to All of Your Messages and allows you to change a schedule on the fly or Message us Directly.
  • *Advanced Reporting
*Add-On Features available at additional cost.

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

~ Mahatma Gandhi

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