253-216-2900 or Toll Free: 1-866-218-5789
Answering Service/Contact Center
Specializing in Customer & Patient Support Services
Providing Multi-Channel Support
The ability to service our customers through multiple channels, allows us to expand our reach of services to you. Giving your team, customers or patients the security of accurate and reliable support services.
Our agents are experienced, and receive extensive, ongoing training; which enables them to provide an advanced level of Customer Support Services in a multi-channel environment.
Attention to Detail
Support Agents are well trained to handle your communications with your specified protocol at hand. They are articulate, USA based and deliver every message with confidence.
24/7 Customer Support
Our Customer Service & Support Teams are ready and available to assist your clients and staff 365 days a year. We are open all major holidays, so you don't need to be.
Live Answering & Support Services
• Dedicated 24/7 Support
• After Hours Answering
• After Hours Dispatching
• Support Services for your customers even when you're closed
• Customer Answering Phrase
• Custom Script Implementation
• Call based, NEVER minute based Rates
Great Attitudes, Better Pricing, Best in Service.
What is a Multi-Channel Contact Center?
A multi-channel customer service & support contact center is a customer solution based service center that integrates multiple communication channels including; voice, text, social media and the web.
Excellent Customer Service is our 1st priority, ensuring your business repeat customers and excellent word of mouth referrals.
What our customers are saying
American Call Solutions is Light Years ahead of their competition. J.B. VOIP Business PBX Service Provider